GGG Tracker

ThomasK_GGG - Stash tabs

Fri, 23 Oct 2026 16:26:18 -0700

Hey there, if you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?

If you could please include your account name and 2-3 character names that would be greatly appreciated. :)

ThomasK_GGG - email to support@grindinggear.com and never get responded

Fri, 23 Oct 2026 16:22:53 -0700

Hi there!

If you require any assistance, if you haven't already done so, could you please contact us at support@grindinggear.com with your issue?

Mark_GGG - What does "base" refer to in Concussive Runes' Runic Shockwave damage calculation?

Fri, 23 Oct 2026 15:07:30 -0700

Base attack damage comes from your equipped Martial Weapon. Attack skills by default deal damage based on your weapon and specify the % of that base damage they deal (omitted if exactly 100%).

Novynn - Trade site hangs: RequireJS requests dist/legacy/vue-multiselect.js (404/ORB) instead of the .min.js

Fri, 23 Oct 2026 13:24:53 -0700

Thanks for the report. This should be fixed now.

WarrenT_GGG - Guild Stash tab issue

Fri, 23 Oct 2026 10:36:00 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - Trade for POE 2

Fri, 23 Oct 2026 09:23:15 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

Sian_GGG - Why is the game so broken today nothing loading keep freezing screen on ps5

Thu, 22 Oct 2026 21:39:11 -0700

Hey there,

If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you.

If you could please include your account name and 2-3 character names that would be greatly appreciated.

Clint - Trade Site Stat Filters Not Applied

Thu, 22 Oct 2026 18:25:01 -0700

Thanks for the report, we're taking a look into this.

BenMH_GGG - Account Recover

Thu, 22 Oct 2026 17:30:33 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

Natalia_GGG - Early Access Supporter Packs Leaving Soon

Thu, 22 Oct 2026 16:15:25 -0700

It’s been almost two years since we released the Early Access Supporter Packs, and it’s almost time for them to go. They’ll be leaving the store forever in a few weeks, to be replaced by a set of five new packs. So, if you still want to upgrade or purchase one of the current packs, there’s not much time left.

Each Early Access Supporter Pack includes microtransactions that can be used in both Path of Exile 1 and Path of Exile 2, along with Path of Exile 2 Early Access keys, points to spend in the store, and exclusive in-game microtransactions available only through these packs. Higher tiers also include physical merchandise, such as T-shirts, hoodies, and a Path of Exile 2 artbook.

In addition, Liberator of Wraeclast supporters have the opportunity to nominate a unique reward for inclusion in the Twilight Order Reliquary in Path of Exile 2.

If you're interested in purchasing one of the Early Access Supporter Packs but aren't sure whether you'll be able to do so before they leave the store, we recommend setting up a payment plan. This allows you to reserve a pack for up to three months from the start of your payment plan. Simply email us in advance at support@grindinggear.com, and we'll be happy to help.

Thanks for your support!

BenMH_GGG - Liberator of Wraeclast Upgrade PoE2 Site Bug

Thu, 22 Oct 2026 14:52:30 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

BenMH_GGG - XSOLLA Problems

Thu, 22 Oct 2026 14:00:17 -0700

Hi! Could you please contact us at support@grindinggear.com so we can look into this for you?

Selina_GGG - Account Recovery Request: 501a4150#1523, Re-link email [Removed by Support]

Thu, 22 Oct 2026 05:34:06 -0700

Hey there,

Could you please email us at support@grindinggear.com so we can look into this matter for you?

Lisa_GGG - Poe2 Liberator Art Book - Still not received :(

Wed, 21 Oct 2026 19:50:51 -0700

Hi Exile! You can upgrade Supporter Packs and choose whether to opt in or out of physical items at any point during each upgrade!

For example, you could purchase the Warlord of the Karui Supporter Pack, opt out of the t-shirt and hoodie and receive the 660 points instead. Then, when you upgrade to the Liberator of Wraeclast Supporter Pack, you can choose to opt into the Art Book.

Alternatively, if you have already purchased the Liberator of Wraeclast Supporter Pack and would like to opt into only the Art Book, please Contact Support with your request and we may be able to look into that for you.

Please note that opting into the Art Book after will require deducting 300 points from your account and charging for shipping to your destination.

Vash_GGG - Question about upgrading supporter pack - bought on website, now playing on Steam

Wed, 21 Oct 2026 19:18:57 -0700

Hey there, for cases such as this, could you please email us at support@grindinggear.com so we can look into this matter for you?

Stacey_GGG - Server Maintenance

Wed, 21 Oct 2026 18:00:00 -0700

We'll be taking the realm down for maintenance shortly.
Downtime should be about 15-20 minutes, sorry for the inconvenience.

Vash_GGG - Poe2 Liberator Art Book - Still not received :(

Wed, 21 Oct 2026 17:45:16 -0700

"
PineappleSupreme#1820 wrote:

Hello,

I still haven't received my Art Book from the Liberator of Wraeclast supporter pack i chose coins over for everything except the art book and i would was wondering why i haven't got it yet.

Thank you!

PineappleSupreme#1820

Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

Vash_GGG - Elon Knob Polishers

Wed, 21 Oct 2026 17:40:42 -0700

Hey there, I have passed your message on to a senior member of staff, who will be contacting you soon to discuss this issue privately.

Vash_GGG - Absolutely ridiculous, you should be ashamed

Wed, 21 Oct 2026 17:38:51 -0700

Hey there, I have passed your message on to a senior member of staff, who will be contacting you soon to discuss this issue privately.

Vash_GGG - Another person has logged into this account

Wed, 21 Oct 2026 15:24:37 -0700

"
Nikita_Navoz_Deshevo#5667 wrote:

Damn, I just realized I'm writing to POE1 support, not POE2. Or does it make any difference? Sorry if I posted in the wrong place. And should I write to POE2 support again?

Hey there, our forums cover support for both titles. If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

Vash_GGG - Another person has logged into this account

Wed, 21 Oct 2026 14:40:28 -0700

"
Nikita_Navoz_Deshevo#5667 wrote:

I was on the expedition map, piercing remnants, and then created a portal to fly to the XO and get spheres to pierce the strongboxes that were in the expedition. I couldn't get home, so I recreated the portal, etc., but nothing helped. Then I tried relogging in, but I couldn't log in. I restarted the game, and when I tried to log in, it said "Another person has logged into this account." But after another restart, everything was fine. Eventually, the map completely disappeared.

Do I need to change my Steam account password or something? I asked other people in chat; they were also kicked out of the game at that moment, but they didn't receive this message. I'm a little worried about my account, so I want to know if it was just a server error or something

I didn't fully understand how to upload a screenshot here, so I saved it on the website. But I basically described what happened, so a screenshot isn't necessary.

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

If you're ever worried about account security, we strongly recommend that you change the passwords for your Path of Exile account and any associated login methods to unique, complex passwords that are not used for any other accounts.

You should also ensure that you have 2 Factor Authentication enabled on any of these that have them available.

Natalia_GGG - ExileCon 2026 Merchandise

Wed, 21 Oct 2026 13:15:57 -0700

Attendees at ExileCon 2026 will have exclusive first access to a variety of new merchandise. This year, we’ve prepared more than 60 new goodies, including T-shirts, pins, keycaps, posters, plushies, and more. We’ll be showcasing more items in the following days, but in the meantime, have a look at some of the new apparel designs available below.

Please note that we won't be accepting cash at the ExileCon Merchandise Store, only credit cards, debit cards and New Zealand EFTPOS cards.

Sameer_GGG - Please do something about Sekhemas Honour

Wed, 21 Oct 2026 01:20:37 -0700

Hi all,

Let's remember to keep discourse civil on the forums. We appreciate everyone's feedback.

TobyM_GGG - refund

Wed, 21 Oct 2026 00:49:01 -0700

Hi, please contact us at support@grindinggear.com so we can look into this matter for you.

TobyM_GGG - Four years....

Wed, 21 Oct 2026 00:16:47 -0700

Hi, I'm afraid that we are unable to assist with account-related issues via the forums. If you have further questions or concerns, please contact us at support@grindinggear.com

ThomasK_GGG - Game Feedback After 150 Hours of Noob Gameplay

Tue, 20 Oct 2026 16:08:07 -0700

Hi Exiles.

While we do encourage your feedback as well as these discussions, we ask that you do so in a constructive manner.

Please be nice to each other, personal attacks are a breach of our Code of Conduct.

Nichelle_GGG - been a long time since i last played.

Tue, 20 Oct 2026 13:06:13 -0700

"
kroc305#0361 wrote:

im sorry but that takes me to a PoE 2 install. I can not afford to pay to play the early version of 2

Hiya, the Path of Exile 1 install option is underneath the Path of Exile 2 option - for PC it's on the left, for Mac it's on the right. :)

Cameron_GGG - account unlink

Mon, 19 Oct 2026 19:52:46 -0700

Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?

Cameron_GGG - Request to Restore Guild Leadership

Mon, 19 Oct 2026 17:34:47 -0700

Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?

Natalia_GGG - Path of Exile 2 Full Release Registration - Sign Up and Unlock Exclusive Rewards

Mon, 19 Oct 2026 14:30:40 -0700

Unlock exclusive rewards and get updates about Path of Exile 2's Full Release by signing up at https://pathofexile2.com/register. So far, the community has reached two milestones, meaning everyone who has registered will receive two cosmetic effects when Path of Exile 2 launches as a free-to-play game on December 11th PST.

You have until December 11th to sign up, so there is still plenty of time to do so if you haven't yet. The more players who register, the more rewards the community will receive!

Please note that purchasing Early Access will not automatically grant you these rewards. You will need to sign up even if you are already an existing player.

Another thing to note is that after entering your email address on the website, you need to confirm your registration by clicking the button in an email you will receive from us. If you haven't done so yet, please check your inbox.

JC_GGG - warning for account ban and 24 hour mute for real money trading?

Mon, 19 Oct 2026 09:06:32 -0700

Thank you very much for posting your concerns, we really appreciate the feedback!

I have passed your message on to a senior staff member, who will be contacting you soon to discuss this issue privately.

JC_GGG - Skin purchases not showing up as purchased

Mon, 19 Oct 2026 08:31:58 -0700

Please contact us at support@grindinggear.com so we can look into things with you!

Joel_GGG - mtx purchases is not showing up immmediatly after purchase

Sun, 18 Oct 2026 22:28:36 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

Natalia_GGG - Seasonal Halloween Microtransactions Are Now Available for Path of Exile 1 and Path of Exile 2!

Sun, 18 Oct 2026 14:46:47 -0700

It’s that time of year again! Check out the following seasonal Halloween microtransactions that’ll have you looking delightfully charming, or give everyone a spooky fright! Get yours here.

Some of these Halloween microtransactions are available in both Path of Exile 1 and Path of Exile 2, while the rest are currently only available in Path of Exile 1 and will be available in Path of Exile 2 in the future.

Available in both games:

Available in Path of Exile 1 only:

These microtransactions will be available for a limited time, till 4pm Tuesday, November 11th (PST), or Nov 11, 2026 4:00 PM (PST) in your local time. They'll then be leaving the store until they return again next Halloween.

Thanks for your support!

EthanH_GGG - The Game does detect my early access

Sun, 18 Oct 2026 13:36:02 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

Lachlan_GGG - Linking accounts but they use different emails

Sun, 18 Oct 2026 05:51:39 -0700

Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

Yrone_GGG - Appeal for Chat Mute Lift - Party Recruitment in Global 1 (Not Spamming)

Sun, 18 Oct 2026 02:08:55 -0700

Unfortunately this is not something we can assist with via the forums, if you have not done so already, please contact us at support@grindinggear.com so we can look into this for you.

Lachlan_GGG - Subject: Request for price-difference points refund for Obsidian Gargoyle Wings

Sat, 17 Oct 2026 06:27:40 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

Selina_GGG - Cannot change email.

Fri, 16 Oct 2026 07:35:19 -0700

Hey there,

Could you please email us at support@grindinggear.com so we can look into this matter for you?

EthanH_GGG - Do not have prerequisites to purchase pack

Thu, 15 Oct 2026 16:32:52 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

JC_GGG - The divine orb disappeared after the account was hacked.

Thu, 15 Oct 2026 11:08:53 -0700

I'm afraid we aren't able to assist with account-related issues over the forums. Please contact our team at support@grindinggear.com so we can look into things with you.

JC_GGG - Admin please get to me when you can.

Thu, 15 Oct 2026 07:55:00 -0700

Please contact our team at support@grindinggear.com if you have any questions about moderation. You may also review the Code of Conduct here.

JC_GGG - Purchased Supporter Packs but 1 Early Access Key Disappeared

Thu, 15 Oct 2026 05:41:16 -0700

Please contact us at support@grindinggear.com so we can look into this with you!

Yrone_GGG - Gameplay time on my account

Wed, 14 Oct 2026 23:49:28 -0700

Unfortunately this is not something we can assist with via the forums, if you have not done so already, please contact us at support@grindinggear.com so we can look into this for you.

BenMH_GGG - atziri temple

Wed, 14 Oct 2026 17:12:09 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

BenMH_GGG - Lost equipemnt

Wed, 14 Oct 2026 14:39:10 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

BenMH_GGG - Relics stash tab

Wed, 14 Oct 2026 12:39:38 -0700

Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

Sameer_GGG - Playstation 5 Microtransaction

Tue, 13 Oct 2026 20:09:15 -0700

Hi there,

Unfortunately, any purchases made on PlayStation platforms cannot be used on other platforms, and purchases made on other platforms cannot be used on PlayStation platforms. Note that these purchases can still be on the same sub-account, but the microtransactions will be marked as unavailable when viewing them in your stash.

You can read more about this on the following announcement page: https://www.pathofexile.com/forum/view-thread/3586288

Ringatu_GGG - POE 1 & POE 2 link bug

Tue, 13 Oct 2026 16:09:01 -0700

Hi please reach out to us at support@grindinggear.com and we may be able to help look into this further with you.

Selina_GGG - Looking for GGG admin please. Muted for calling jonathan "happy" in g1.

Tue, 13 Oct 2026 08:20:46 -0700